Terms and conditions
You can pay with all major credit cards using the Stripe secure online payment system or via PayPal.
Prices are in Swiss Francs (CHF).
[ digimorphé ] offers free shipping for all orders within Switzerland and for international orders over CHF 200.
[ digimorphé ] delivers the ordered products to the designated address in most countries. Your package will be sent using Swiss Post or DHL. We reserve the right to choose a different delivery method in individual cases.
Once payment has been received, your order will be prepared for shipment within 3-5 business days. Please note that orders placed during holidays or when there is a high volume of orders can take longer.
For customized products the conditions will be specified individually.
The benefit and risk for the ordered goods are transferred to you once the parcel has been handed over to the delivery provider. [ digimorphé ] is not responsible for lost or damaged mail.
Please be aware that if you are ordering goods for delivery outside of Switzerland your purchase may be subject to import duties and taxes. The fees on imported goods are set by your government and are your responsibility. For more information, please contact your local customs office or postal service.
Within 14 days after receiving your package, regular products can be exchanged for any other product or a store credit (valid for one year).
Items should be returned new, unworn, with tags still attached and in their original packaging.
Please be aware that all sales are final on sale items and custom orders. Earrings are not returnable due to hygiene reasons. Returns of products without our written consent will not be accepted. [ digimorphé ] does not refund the costs of shipment, international custom duties and sales taxes.
If you would like to request a return, please write to firstname.lastname@example.org within 14 days of receiving your item and [ digimorphé ] will contact you to find a suitable solution.
TERMS OF SERVICE
The contract between you and [ digimorphé ] comes about because of your order and the acceptance of the order by [ digimorphé ]. You will be notified of the acceptance of the order. If you order in the online store, you will receive an automatic order confirmation. This confirmation merely confirm the conclusion of an electronic order, the contract is only valid with the explicit acceptance of the order by [ digimorphé ]. [ digimorphé ] reserves the right to refuse sales or cancel orders placed by a customer in violation of the terms and conditions or as otherwise determined by [ digimorphé ].
The goods remain the property of [ digimorphé ] until full payment of the purchase price.
[ digimorphé ] pieces are made with love and great care. However, please keep in mind that handmade items are not exactly alike. There can be slight differences in terms of size and look.
As 3D printing is still a new technology, archival properties of some of the materials have not yet been documented. [ digimorphé ] is not responsible for any damage, discoloration, or change in material properties over time.
Any liability for damage resulting from the use of the products is rejected.
The terms and conditions are subject to Swiss law. Place of jurisdiction is Dietikon, Switzerland.
If you need assistance, are interested in a custom made product or if you have any further questions, please do not hesitate to contact me. You can write me in English, German, Italian or French. I will get back to you as soon as possible.